Careful handling of submitted information.

This page outlines how Lab Luminax handles the information received through its digital diagnosis and contact forms.

Data we may receive

We may collect your name, company, city or country, WhatsApp number, email address, requested solution type, description of your needs, current workflow, urgency, and optional budget estimate.

Purpose

We use this information to record the request, organize your case, evaluate scope, contact the applicant, and respond with an initial assessment.

Human Review

Support tools may assist in classifying the data, but all business, technical, and response decisions remain strictly with the human team at Lab Luminax.

Data Retention

Requests may be retained in our internal database for business follow-up, traceability, process improvement, and methodological learning. If an individual requests data deletion or correction, Lab Luminax will review the request through its standard contact channels.

Limitations & Safety

You must not submit sensitive personal information, credentials, proprietary secrets, third-party personal data, or confidential documents without prior authorization and context.